MR TIM H
Volkswagen up
- Rating:
- Source: ⭐️⭐️⭐️⭐️⭐️
- Vehicle: VOLKSWAGEN UP
The important question to ask about dealings with any business, whether it be the local greengrocer, plumber or an airline, is would I use them again? In the case of LCC (Lighthouse Car Centre), I give a definite YES.
Both owners of LCC were courteous and helpful. What they assured me that they would do, they did:-
1. Pfeiffers, my trusted garage in Westburne Villas, Hove, found two problems with the car I was buying - new battery and CAM belt required : they were sorted by LCC at no extra cost.
2. When my old car failed to start, my new one was delivered on a trailer to the road I live in, and the old, broken down one taken away at no extra cost.
3. I needed the car on a Wednesday afternoon: it was delivered on that Wednesday afternoon. Before driving away, I was told, "Any problems, just give me a ring." That is reassuring.
Although my old car was traded in for a small amount, this was not an issue for me. If LCC can make a profit on it at the spares/scrap yard, that is fine. It will help them cover the costs incurred in point 1 above.
In short, LCC provide an excellent service.
